IT Business Management Training
3 DAYS
The ITIL 4 Specialist: High-velocity IT module is for IT managers and practitioners who work in digital or highly automated environments, or who deliver digital products and services. This includes anyone involved in digital transformation and anyone transitioning to Lean, Agile, or DevOps ways of working.
The course will help you to:
converge business and IT goals
recognize and manage complex adaptive systems
bridge the development and operations gap
improve performance with Lean, Agile, and DevOps
increase the speed and quality of services
invest in digital tools and techniques to create value.
IT managers and practitioners who work in digital or highly automated environments, or who deliver digital products and services.
ITIL 4 Foundation certification is a pre-requisite for studying High-velocity IT.
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Section 01 1. Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT | |
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Section 02 2. Understand the digital product lifecycle in terms of the ITIL operating model | |
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Section 03 3. Understand the importance of the ITIL guiding principles and other fundamental concepts for delivering high velocity IT | |
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Section 04 4. Know how to contribute to achieving value with digital products |
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