IT Business Management Training
3 DAYS
The ITIL 4 Leader: Digital and IT Strategy module provides guidance about crafting a digital vision and shaping IT and business strategies. Digital and IT Strategy will be invaluable for leaders across your organization, including directors, department heads, and aspiring C-Suite professionals.
The course will help you to:
develop a cross-organizational digital strategy
craft a digital vision
drive operational excellence
respond to digital disruption
enable a sustainable business
strategically manage risk
develop digital leaders for the future
Leaders across your organization, including directors, department heads, and aspiring C-Suite professionals.
An ITIL 4 Foundation certification is a pre-requisite for studying Digital and IT Strategy.
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Section 01 1. Demonstrate the use of the ITIL guiding principles in Digital and IT Strategy decisions and activities | |
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Section 02 2. Understand how to leverage digital strategy to react to digital disruption | |
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Section 03 3. Understand the relationship between the concepts of Digital and IT Strategy, the service value system and the service value chain, and explain how to utilize them to create value | |
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Section 04 4. Understand how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology | |
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Section 05 5. Understand strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence | |
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Section 06 6. Understand the risks and opportunities of Digital and IT Strategy | |
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Section 07 7. Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy |
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