ITIL®4 Specialist: Drive Stakeholder Value

The ITIL 4 Specialist: Drive Stakeholder Value module is for IT professionals who foster relationships with stakeholders to co-create value. Drive Stakeholder Value benefits anyone who manages customer journeys, experiences, or expectations.

The course will help you to:

-effectively manage key stakeholders
-build trusted relationships
-shape customer demand
-embed effective design thinking
-optimize user experience and customer experience.

  • 3 DAYS
  • Experienced
  • English
  • Certificate Available
  • 15 Students
Target Audience

Who this is for

The ITIL 4 Specialist: Drive Stakeholder Value module is for IT professionals who foster relationships with stakeholders to co-create value.

Curriculum

Course Details

The ITIL 4 Specialist: Drive Stakeholder Value module is for IT professionals who foster relationships with stakeholders to co-create value. Drive Stakeholder Value benefits anyone who manages customer journeys, experiences, or expectations. The course will help you to: -effectively manage…

Prerequisites

Course Requirements

An ITIL 4 Foundation certification is a pre-requisite for studying Drive Stakeholder Value.

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