Certified Scrum Master (CSM)

Today’s fast-evolving digital and business landscape, the ability to deliver value rapidly, adapt to change, and foster empowered teams is essential. The Certified ScrumMaster (CSM) workshop is a two-day program designed to equip professionals with both the mindset and the practical skills to lead Agile teams and initiatives with confidence and impact.
Grounded in real-world application, this workshop offers more than just theoretical understanding, it provides immersive, high-energy simulations and guided exploration of the Scrum framework. Participants will not only learn the how of Scrum, but deeply understand the why, its roots, philosophy, and the challenges it was designed to solve in complex, uncertain environments. By the end of the program, participants will be eligible to earn the globally recognized Certified ScrumMaster (CSM) credential, awarded by Scrum Alliance, the world’s most established and respected certifying body for Agile professionals. More importantly, they will walk away with the clarity and confidence to apply Scrum in diverse project situations, lead high-performing teams, and contribute meaningfully to Agile transformation journeys within their organizations.
Whether you’re a new practitioner or someone seeking to refresh and formalize your Agile knowledge, this program is an essential step toward becoming a true enabler of business agility.

  • 2 days
  • Intermediate
  • English
  • Certificate Available
  • 15 Students
Price$660$590Early bird until 20 Nov 2026
Certified Scrum Master (CSM)
Target Audience

Who this is for

This Program is positioned at the Foundational to Intermediate level, making it suitable for:
 Beginners with little or no prior Agile experience, looking for a structured and accredited entry point into Scrum and Agile practices.
 Practicing professionals who have informal exposure to Scrum and now seek formal certification and deeper application-focused learning.
 Team leaders and managers looking to enable Agile delivery and foster team performance through Scrum best practices.

Curriculum

Course Details

Today’s fast-evolving digital and business landscape, the ability to deliver value rapidly, adapt to change, and foster empowered teams is essential. The Certified ScrumMaster (CSM) workshop is a two-day program designed to equip professionals with both the mindset and the…

  • Understand the Agile Manifesto and core principles
  • Explore the historical context that led to the emergence of Scrum
  • Identify the mindset shift required to adopt Agile ways of working

  • Introduction to the Scrum Guide and the 2020 updates
  • Explore the three pillars of Empiricism: Transparency, Inspection, Adaptation
  • Understand the five Scrum Values and their role in team performance

  • Role of the Scrum Master as a coach, facilitator, and change agent
  • Role of the Product Owner and managing the Product Backlog
  • Role of Developers in delivering the Increment
  • Explore cross-functional collaboration and self-management

  • Sprint Planning: Creating a Sprint Goal and selecting Product Backlog Items
  • Daily Scrum: Synchronization and adaptive planning
  • Sprint Review: Stakeholder engagement and product feedback
  • Sprint Retrospective: Continuous improvement and team development

  • Product Backlog, Sprint Backlog, and Increment
  • Definition of Done: Ensuring transparency and quality
  • Product Goal and alignment across iterations

  • Apply Scrum through hands-on simulation exercises
  • Practice facilitation of events and team collaboration
  • Experience the rhythm of iterative delivery and inspect-adapt loops

  • Evaluate traditional project management vs. Agile approaches
  • Understand cultural values and leadership behaviors that enable Scrum
  • The Scrum Masteru2019s role in enabling organizational agility

  • Position Scrum alongside XP, Lean, DevOps, and Kanban
  • Understand when and how to complement Scrum with other methods
  • Navigate dependencies and scaling considerations

  • Building psychological safety and high-performing teams
  • Coaching, motivation, and managing team energy
  • Stakeholder collaboration and effective communication patterns
Prerequisites

Course Requirements

There are no prerequisites required to attend the Certified ScrumMaster (CSM) program or to sit for the certification exam. However, to ensure participants gain maximum value from the workshop, the following recommended experience and preparation are advised:
 Basic understanding of Agile principles and practices: prior exposure to Agile project environments or frameworks (Scrum, Kanban, etc.) is helpful but not mandatory.
 Familiarity with software development or project delivery concepts: especially beneficial for participants coming from technical, product, or project roles.
 Pre-course reading: participants are encouraged to review the Agile Manifesto and basic Scrum Guide prior to the workshop (materials and links will be shared upon enrollment).

Learning Outcomes

 Understand the foundational principles of Scrum and its values.
 Experience Scrum through high-energy simulations and group activities.
 Learn how to identify project problems that can be effectively solved using Scrum.
 Explore the organizational and cultural shifts needed to adopt Scrum successfully.
 Analyze how Scrum interfaces with other Agile methodologies such as XP, DevOps, Lean, and Kanban.
 Develop insights into motivation, coaching, stakeholder collaboration, risk management, and leading organizational change.

Certification Exam Preparation

 Overview of the Scrum Alliance Certified ScrumMaster (CSM) exam
 Practice questions and guidance for test readiness
 Clarification on post-training certification steps and support

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