Tag: #TechComparison

Jira Service Management (JSM) vs. Service Now

Reviewed by: Dina El-Mowafy,  Atlassian Technical Lead Are you looking for the perfect ITSM software for your business? With so many options on the market, it can be overwhelming to choose the right one. Two popular options in the ITSM space are Jira Service Management (JSM) by Atlassian and Service Now. Both of these platforms […]

ServiceNow vs. Jira: A Comprehensive Comparison

What is Jira Service Management? Service Now provides a comprehensive ITSM solution, but Jira Service Management (JSM), which falls under the Jira umbrella of products, is an enterprise-focused tool that combines classic Jira features with agile support methods. This means you get the complete package plus a smooth project experience. JSM also boasts customer request […]

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