What is Jira Service Management? Service Now provides a comprehensive ITSM solution, but Jira Service Management (JSM), which falls under the Jira umbrella of products, is an enterprise-focused tool that combines classic Jira features with agile support methods. This means you get the complete package plus a smooth project experience. JSM also boasts customer request […]
Reviewed by: Dina El-Mowafy, Atlassian Technical Lead Did you know that mastering Agile ITSM can significantly enhance your organization’s success? Yet, 76% of organizations* are only moderately satisfied with their ITSM processes! This dissatisfaction arises because, in today’s rapidly changing business environment, agility is a key factor in staying ahead of the competition. To meet […]
The Impact of Agile Adoption on Business Growth and Efficiency Agile practices have become an integral part of modern business strategies. With many companies having adopted agility to increase efficiency and competitiveness, the global enterprise agile transformation services market was valued at $15,443.51 million in 2018 and is projected to reach $63.8 billion by 2026, […]
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