If a customer fails to attend his registered course for any reason, withdraws or transfers from a course without providing at least fifteen days’ notice prior to the scheduled start date of the course, then he should agree to pay the following fees:
- Notice of Cancellation for Scheduled Courses 15-11 days then 40% of course fee will be deducted
- Notice of Cancellation for Scheduled Courses less than 11 days then 100% of course fee will be deducted
Please note, if the purchaser proposes a suitable replacement participant – subject to the standard admission process for that part particular course (if any) – then no cancellation fee will apply.
Courses may be subject to late change or cancellation for operational reasons. If we cancel a course for whatever reason, we will refund the cost of the course and every effort will be made to offer alternative dates.